Terms of use

Introduction

This website, www.kolorshealthcare.com ("Website") is owned and managed by Kolors Healthcare Pvt Ltd ("Kolors"). It is clarified that the term 'Kolors' shall include its affiliate and associate companies, directors, officers, employees, or cyber doctors. All references to the website shall be deemed to mean a reference to Kolors and vice versa, as the context may require. Except as stated herein, Kolors is the sole owner of all information and content provided on the website. Any person accessing the website and/or availing of the services provided by Kolors through the website shall be referred to as "the User".

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

Information on the Website

Kolors offers online resources designed to provide health, medical, and product-related information and services such as chat with a doctor, online discussion forums, communities, counselling services, phone consultations, e-mail communication, etc. In spite of Kolors' best efforts, the information on the website may become outdated, although efforts will be made to correct the errors and keep the content updated. Also, the information and materials on the website are provided on "as is" basis. Kolors will make the best possible endeavours to provide satisfactory, accurate, and useful information as a response to any query. The content on the website and the advice of the Kolors' cyber doctors is not intended to be, nor is it a substitute for, professional medical advice/attention, diagnosis, or hands-on treatment. In the event that the user finds an error or omission on this site, he/she may inform the website of the same.

The content on the website and the advice of Kolors' cyber doctors are not intended to be, nor is it, a substitute for professional medical advice/attention, diagnosis, or hands-on treatment. Further, the website and its facilities are not intended to replace a doctor's judgment or the care and treatment that only a qualified healthcare provider may give upon due clinical examination of symptoms and/or co-relation of reports with such examination. The user shall provide full and complete information pertaining to the ailment (including but not limited to the user's medical history). Kolors shall be entitled to presume that the said information provided by you is true and correct.

Kolors does not (expressly or impliedly) guarantee the accuracy, integrity, or quality of any information, response advice, or medicines prescribed/ sold to you. Kolors shall not be bound in any manner by any information contained on the website.

Usage of the Website

The user shall not under any circumstances whatsoever use the website to send or post any messages or any material that is defamatory, unlawful, abusive, harassing, indecent, harmful, threatening, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

The user understands that the website may not be accessible or access may be interrupted due to technical difficulty or otherwise. Kolors is not and shall not be responsible for any delay/ failure by the user to access the Website and/or any error/ omissions owing to such delay/ failure.

The User warrants and represents to Kolors that the user is legally entitled to access the website and avail of the services available. The user is not a minor and is competent to contract and/ or agree and understand the terms of these Terms of Service, Disclaimer, and Privacy Policy.

The user expressly agrees and permits Kolors to contact him/her via the contact number/e-mail address provided from time to time for promotions, feedback, and surveys that may be carried out by Kolors. Kolors may, in its sole discretion, be entitled to block/deny access to any person under any circumstances whatsoever without giving any prior notice.

You must not

• sell, rent, or sub-license material from the website;
• show any material from the website in public;
• reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose

Please note

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
• This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Payment Terms

The user understands and agrees that the services furnished by Kolors shall commence on payment of fees for premium services. Kolors shall be entitled to terminate the services furnished to the user in case of non-payment or delay or payment.

Intellectual Property Rights

Intellectual Property Rights Kolors is solely entitled to the trademarks, names, logos and service marks, copyrights, and all other intellectual property rights, including but not limited to the software, application, graphics, text, and other materials used therein. Nothing contained on the website should be construed as granting any license or right to use any trademark without the prior written permission of Kolors. Any other material displayed on the website that is capable of being protected as intellectual property shall be the property of Kolors, and nothing contained on the website should be construed as granting any license or right to use any such material without the prior written permission of Kolors.

Third-party websites

Please note that the website may link you to third-party websites maintained by others on the internet. These links are provided solely as a convenience to Users. References to any entity, product, service, procedure, opinion, or source of information should not be considered an endorsement, either direct or implied. In the event that you access any third-party website through the Website, Kolors highly recommends that you consult the respective privacy policy, disclaimer, and terms of use/service of that website. The links to third-party websites are provided solely as a convenience to you and not as an endorsement by Kolors of the content on such third-party websites. Kolors cannot take responsibility for information found on third-party websites, and if you decide to access linked third-party websites, you may do so at your own risk. Kolors does not and cannot control the contents and activities of other websites. No hypertext links shall be created from any website controlled by the user or otherwise to the website without the express prior written permission of Kolors. The user is to contact Kolors if it would like to link to the website or would like to request a link to its website.

Disclaimer

Kolors expressly disclaims any responsibility with respect to the completeness, accuracy, and fitness of the responses given vide the website (through e-mail or otherwise). No warranty or representation of any kind, express or implied, is given by or on behalf of Kolors that the responses to the queries shall be appropriate, secure, reliable, and free from error.

Kolors shall not be liable for any negligence (including gross negligence), loss, injury or damage (including without limitation direct, indirect, consequential, special, exemplary, or punitive loss, injury or damage) suffered by anyone on account of the use/performance of the information, response, advice furnished to you (via e-mail or otherwise), any action or lack of action by the user and/ or medicines prescribed/ sold to the user. Kolors shall not be responsible in case of any false/ misleading information/ statement made by the user during any sort of interaction with Kolors or the website.

Please note that health is the result of many factors, some of which are not yet fully understood, and therefore it is important to rely only on the advice of a healthcare professional to advise on any specific condition/situation. The results and duration of treatment may vary depending on the constitution of the human body. The response to any query should not be relied upon as suggesting a course of treatment, and it cannot replace/substitute regular medical check-ups in any manner whatsoever.

Indemnity

The user indemnifies and shall hold safe harmless indemnified Kolors against any claim, demand, or damage, including reasonable attorneys' fees, asserted by any third party due to or arising out of your use of or conduct on the Website use of its services in any manner whatsoever.

Sharing of User information

The user hereby agrees and understands that Kolors shall be entitled to share the information of the user with its affiliates and associate companies, directors, officers, employees, or cyber doctors, if and when required. The user does not and shall not have any objection to Kolors sharing such information. All information posted/ furnished by the Users on this website shall solely belong to Kolors. For more details pertaining to rights, usage, and sharing of the user's information, kindly refer to the Privacy Policy.

Entirety

These Terms of Service, Disclaimer, and Privacy Policy constitute the entire understanding and agreement between the User and Kolors. There are no understandings, representations, or warranties (whether written or oral) except as expressly set forth or referred to herein.

Alteration

Kolors reserves the right at any time to change or discontinue, without notice, any aspect or feature of the website. The user expressly agrees and undertakes to be bound to the current version of the relevant terms and conditions (the "current version") as and when updated/altered. The user shall be solely responsible for reviewing these Terms of Service each time he/she visits the website. Kolors shall not be bound to notify any change in these Terms of Service, Disclaimer, and Privacy Policy.

Waiver

No delay, forbearance or indulgence in exercising or omission to exercise any right, power or remedy accruing to Kolors upon any default by the user shall impair any such right, power or remedy or shall be construed to be a waiver thereof or any acquiescence to such default, nor shall the action or inaction of the Investor in respect of any acquiescence by them in any default, affect or impair any right, power or remedy of the Investor in respect of any other default.

Assignment

Kolors shall be entitled to assign all its rights and obligations arising out of or in relation to the Terms of Service, Disclaimer, and Privacy Policy to any third party, as it may, in its sole discretion, decide.

Severability

If one or more of the provisions of the Terms of Service, Disclaimer and Privacy Policy hereof shall be void, invalid, illegal or unenforceable in any respect under any applicable law or decision, the validity, legality and enforceability of the remaining provisions herein contained shall not be affected or impaired in any way.

Arbitration

If any dispute, difference, claim, or question shall at any time arise between Kolors and you in relation to the use of the website (in any manner whatsoever), such dispute, difference, claim, or question shall be referred to arbitration. You and Kolors shall mutually appoint a sole arbitrator. Such arbitration shall be held in accordance with the provisions of the Arbitration and Conciliation Act, 1996, or any statutory modification or re-enactment thereof. The venue of arbitration shall be Hyderabad, and the proceedings shall be in the English language.

Governing Law and Jurisdiction

These Terms of Service shall be governed by the laws of India and the courts in Hyderabad shall have exclusive jurisdiction.

Acceptance by User

The user agrees and undertakes that the user has read and understood these Terms of Service, Disclaimer, and Privacy Policy. By using this website, you agree that the exclusions and limitations of liability set out in this Terms of Service, Disclaimer, and Privacy Policy are reasonable. If you do not think these are reasonable, you must not use this website. The user must first agree to these Terms of Service in order to access the website and use its services. The user should not use the services available on the website if you do not accept and agree to these Terms of Service.

In the event that the user is not 18 years old or is incapable of entering into a contract under Indian laws or other countries, including the country in which the user is resident or from which the user uses the services available on the website. The user agrees that it is acting on its free will and consents to the contents herein. Kolors strongly recommends that the User prints and saves a local copy of these Terms of Service, Disclaimer, and Privacy Policy before proceeding to use the services of the website.